Privacy Policy
Parramatta Chiropractic & Health Centre is committed to protecting your privacy and handling personal information in accordance with applicable privacy laws.
What Information We Collect
We may collect personal information such as:
- Name
- Contact details
- Health information relevant to your care
This information is typically collected when you:
- Book an appointment
- Attend the clinic
- Communicate with us
How Information Is Collected
Personal and health information is primarily collected and stored using Cliniko, a secure, cloud-based practice management system.
This system is used for:
- Appointment scheduling
- Clinical records
- Invoicing and payments
How We Use Your Information
Your information is used to:
- Provide appropriate care and treatment
- Manage appointments and communication
- Maintain clinical records
- Process payments
Information is only used for purposes directly related to your care and the operation of the clinic.
Data Security
We take reasonable steps to ensure that personal information is stored securely.
Cliniko uses industry-standard security measures to protect data, including encryption and secure access controls.
Disclosure of Information
Your information will not be shared with third parties except where:
- Required by law
- Necessary for your care (e.g. referral to another health provider, with consent)
Website Use
This website is primarily informational.
It may use basic cookies or analytics to understand website usage, but does not directly collect personal health information.
Access and Correction
You may request access to your personal information or request corrections if needed.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact the clinic directly.